Return and Refund Policy
Introduction
At Site Partner, we strive to provide high-quality services to our customers. This Return and Refund Policy outlines the terms and conditions under which you may request a return or refund for services purchased from our Website.
Eligibility for Refunds
Services
Due to the nature of our services, we generally do not offer refunds once a service has been rendered. However, we may consider refund requests on a case-by-case basis for the following reasons:
- The service was not delivered as described.
- There was a technical issue on our end that prevented the completion of the service.
Timeframe
Refund requests must be made within 14 days of the service delivery date. Any requests made after this period will not be considered.
Process for Requesting a Refund
- Contact Us: To request a refund, please contact us at info@sitepartner.in or call us at +91 92349 72759. Provide your order details and the reason for your refund request.
- Review: Our team will review your request and may contact you for additional information. Please allow up to 7 business days for us to process your request.
- Decision: We will notify you of the approval or rejection of your refund request. If approved, we will process the refund through the original method of payment within 3-4 days.
Exceptions
Certain types of services are exempt from being refunded:
- Services that have been fully completed and delivered.
- Services that involve third-party integrations or subscriptions where refunds are not possible.
Changes to This Policy
We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review this policy periodically.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at:
- Email: info@sitepartner.in
- Phone: +91 92349 72759